Process Engineer

Old Mutual is seeking a Process Engineer responsible for coordinating strategic transformation initiatives across the organisation while ensuring efficient operations.

The role will work across business units to optimise operations and support the delivery of the organisation's strategic objectives.

Job Summary

• Employer: Old Mutual
• Job Type: Full-time
• Location: Harare, Zimbabwe
• Category: Project Management
• Closing Date: 2026-10-07

Key Responsibilities

• Lead cross-functional transformation initiatives aligned with organisational strategic objectives.
• Define transformation roadmaps and KPIs.
• Work with senior leadership to identify and prioritise transformation opportunities.
• Work closely with Business Unit COOs and other functions to optimise business processes for efficiency and customer experience.
• Monitor and report on transformation initiatives, ensuring alignment with timelines, budgets and business goals.
• Drive cultural and operational change to foster continuous improvement and innovation.
• Maintain a process database and visibility over key processes.
• Maintain a framework for interdepartmental SLAs and processes.
• Track transformation benefits and ensure that the business case is achieved.
• Engage with executive and operational stakeholders to ensure alignment on transformation priorities.
• Establish governance structures to support programme execution and risk monitoring.
• Provide regular updates to executive leadership and relevant committees.

Requirements

• A Bachelor's degree in Business Administration, Business Management, Operations Management, Risk Management, Industrial Engineering, Finance, Information Systems or a related field .
• At least 3 years' experience managing cross-functional projects, programmes or teams .
• At least 7 years of relevant experience in business transformation, operations management, programme management, process improvement or strategy execution.
• A proven track record of delivering complex, cross-functional transformation initiatives with measurable business benefits.
• Experience in process optimisation, operating model improvements, operational efficiency, risk and control management and customer experience enhancements.
• Proficiency in process design, process mapping and performance reporting solutions.

How to Apply

To apply, please visit: oldmutual.wd3.myworkdayjobs.com

REF Code: JR-84239