Call Centre Assistant

With a legacy spanning over 25 years and a presence in 13 branches nationwide, Yambukai Finance stands as a pillar of excellence in Zimbabwe's microfinance sector. Grounded in deep local insight and reinforced by the backing of Sri Lanka's LOLC Group - one of the world's most formidable conglomerates - the institution exemplifies resilience and innovation in delivering customized financial solutions that empower communities across Zimbabwe.

Job Summary

• Employer: Yambukai Finance
• Job Type: Full-time
• Location: Harare, Zimbabwe
• Category: Customer Service
• Closing Date: 2026-10-06

Key Responsibilities

• Not explicitly listed in the image; duties are implied within qualifications.

Requirements

• Diploma or Degree in Business Administration, Marketing, Banking & Finance, Customer Service, Communication, or a related field.
• At least 1 year of experience in Customer Service, Call Centre, Sales, Collections, or a related role.
• Experience in microfinance or financial services is an added advantage.
• Good computer skills and ability to work with customer management systems.
• Excellent written and verbal communication skills.
• Strong customer service, interpersonal, and problem-solving skills.
• Ability to handle customer complaints professionally and work under pressure.
• Good telephone etiquette and attention to detail.
• Ability to meet set targets and deadlines.

How to Apply

Apply by email: Recruitment@yambukaifinance.co.zw

Apply online: www.yambukaifinance.co.zw